Insights

WCB Psychological Claims: A Cautionary Tale for Employers

Posted in: Mental Health,Workplace | Posted by Rebecca Ingram on April 28, 2021

Once upon a time, there were very strict guidelines for the Alberta Workers’ Compensation Board (WCB) to consider a psychiatric or psychological injury claim. Essentially, there needed to be a clear correlation to a work-related incident such as a head injury, organic brain damage or an emotional reaction to a traumatic event. Workplace interactions, conflicts and relations were considered to be part of a normal work environment that all workers are subject to. It was further felt that all workers had the option of leaving their job if they were unhappy with their work environment. Prior to November 2000 the WCB defined normal employment pressures and tension as follows: interpersonal relations and conflicts, health and safety concerns, union issues and routine labour relations actions taken by the employer, including workload and deadlines, work evaluation, performance management (discipline), transfers, changes in job duties, lay-offs, demotions, terminations, and reorganizations, to which all […]

COVID-19: One Year Later

Posted in: Mental Health,Workplace | Posted by Rebecca Ingram on March 25, 2021

We’ve all been doing the COVID-19 dance for a year now and wow how quickly our world changed! Despite all we’ve lost, all we have suffered and all we have sacrificed, we have also experienced some remarkable change, resilience and innovation. We have come together, as a nation and as a society to fight a common, albeit somewhat invisible, foe. Virtually, every business sector has felt the impact of the pandemic in one way or another.  Offices shut their doors immediately and then scrambled to figure out how to operate their business with staff working from home. Restaurants and fast food chains had to adapt from relying on dining in to take-out and delivery. Grocery stores and retail outlets shifted to on-line ordering, home delivery and curbside pick-up. Essential services that remained open had to modify their operations with the implementation of PPE, social distancing, plexiglass partitions and restrictions on who and how […]

How Occupational Injury Service (OIS) Can Reduce Your Claims Costs

Posted in: Accident Prevention,Claims Costs,Safety,WCB Premium Reduction,Workplace | Posted by Rebecca Ingram on February 2, 2021

Do you have an employee that’s been hurt in a work-related incident? Are you looking to get an injured worker back on the job as quickly and safely as possible? Do you want to minimize costs associated with work-related claims? Consider using the WCB Alberta’s Occupational Injury Service (OIS). The OIS was specifically developed for anyone who was hurt at work. It gives injured workers quick access to medical services at specialized clinics throughout the province of Alberta while helping employers to manage claims, facilitate a successful return to work plans, and contain claims costs. Some of the benefits of OIS are: Quick access to physicians trained in dealing with work-related injuries that are familiar with the WCB-Alberta process – usually within 30 minutes Completion and submission of reports to the WCB – often the same day Expedited diagnostic and treatment services like MRI’s, ultrasounds, physiotherapy and specialist referrals Development […]

Back To Work?

Posted in: Mental Health,Safety,Workplace,workplace wellness | Posted by Rebecca Ingram on August 27, 2020

It’s the dog days of summer, Labour Day is fast approaching. That means cooler weather is on its way and with it comes new challenges as we try to find our footing in a post-pandemic world.  Virtually every business has been affected by the lockdown and safety precautions that COVID-19 has necessitated, whether it was lay-offs, working from home, providing essential services, operating with a skeleton staff or finding innovative ways to provide goods and services. The full impact of COVID-19 is yet to be realized but we do know that it has taken a toll on our economy, our lifestyles, our livelihood and our mental health.  It’s undeniable, COVID-19 has changed us, at work, rest and play. It has changed the way we do business, the way we interact, the way we travel, the way we shop, the way we entertain ourselves and the way we receive healthcare. Some […]

Getting Back to Work in the Post-COVID-19 World

Posted in: Safety,Workplace | Posted by Rebecca Ingram on May 28, 2020

There are some encouraging signs that the peak of the current wave of COVID-19 has passed, restrictions are easing off and the economy is starting to reopen. While this is good news, it doesn’t mean that we are out of the woods yet. How organizations get back to business and the precautions they take could make all the difference of how successful the next phase will be.  Resuming operations following the pandemic may seem like a daunting task but a step by step approach can make the job more manageable. The safety of all workers must be the primary focus of any business when attempting to reopen or increase operations and implementing COVID-19 protocols that conform with government and health care regulations is a key component. The following outlines 5 tips to consider when reopening or ramping up your business: 1. Keep employees safe:  We all know the drill by […]

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